Hotel Imperial Manali is managed by Royal Retreat Group of companies with diversified business associations & acquisitions. The group MD Mr. H.S Mavi has been associated with hospitality services in Manali region for last many years. A person with immense regard and love for nature he's been a frequent visitor towards Manali Himalayas despite his hectic business involvements.

The staff is efficiently guided and periodically trained according to changing trends in hospitality sector. The management is  serious about hygienic food preparations and efficiency towards over all house keeping or sanitation.